Transcollines online consultation: rural transit users speak up
OUTAOUAIS - Transcollines, a public transit service for rural Outaouais, wants to hear from its users to improve their service. To do this they are conducting an online consultation where participants can provide their input on various topics regarding the transportation services.
Transcollines says that the pandemic changed many citizens' work, consumption, and travel habits especially with many people working in hybrid telework and in-office schedules. They want to make their services more flexible to meet these new needs.
The online consultation targets Cantley, Chelsea, l’Ange Gardien, La Pêche, Val-des-Monts, and Pontiac (Quyon, Luskville and Breckenridge areas). The consultation is run through an interactive platform which allows users to submit ideas, vote, and interact with the selected topics. Individuals looking to participate can find the online consultation at https://transcollines.cocoriko.org/ The deadline to participate is January 31.
Specifically, Transcollines is looking for user insight on three main categories: travel needs, on-demand transportation, and quality of service, health and security
Chantal Mainville, the communication officer for Transcollines told the Journal: “ It is very important for us that users of our services take part in this consultation, since we want to know exactly what they need and where they want the services. When we talk to municipalities, they emphasis that they want to make sure we do what their people really want. The ideas people are submitting are very good; some of them, we hadn’t considered before. After the consultation we will discuss the results at meetings with the various municipalities. The specific consultation for MRC Pontiac will happen in about 2 months. It will be similar to this one but we will just adapt it to the Pontiac territory.”
Transcollines' mission is to offer a sustainable mobility service to the people living in the regional county municipalities (MRCs) and to contribute to the development of the rural Outaouais.